PRIVACY POLICY
- About This Privacy Policy
- This Privacy Policy covers how we treat Personal Data that we collect when you access or use our service(s). “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage. This Privacy Policy mainly relates to and provides information on how Finlig collects and processes your personal data when you visit our website and other platforms.
- We may change this Privacy Policy from time to time as laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our service(s) or business, at any time such changes are made, we shall post the changes to this page and we encourage you to continually peruse our Privacy Policy in order to stay informed. If we make changes that materially alter your privacy rights, we will do our best to alert you to changes by placing a notice on the Finlig website and mobile application, by sending you an email and/or by some other means legally acceptable. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the service and you are still responsible for reading and understanding them.
- You understand and agree that the use of the information we collect is subject to the Privacy Policy in effect and/or force. If you use the Service after any changes to the Privacy Policy have been posted, that means you agree to all the changes made therein.
- Type of Data Collected and Usage
- We collect your personal data in order to provide and continually improve our products and services. We may collect, use, store and transfer different kinds of personal data about you for marketing and personal data optimization purposes. Finlig also uses Google Digital Marketing to propose targeted offers.
- We also receive and store the information you provide to us including your identity data, contact data, delivery address, and financial data.
- When you use our social commerce platform, we may store the information you enter therein without your permission.
- We may automatically collect and store certain types of information regarding your use of Finlig platform including information about your searches, views, downloads, and purchases.
- We may receive information about you from third parties including our carriers, payment service providers, merchants or brands; advertising service providers, and publicly available sources.
- Cookies and How We Use Them
- Cookies are for recognizing, and counting the number of visitors and to see how visitors move around the site when they are using it. This will help us to improve the way our website works. It also allows us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience.
- This can be identified as a small file of letters and numbers that we put on your computer if you agree.
- Our approved third parties may also set cookies when you use our platform.
- Third parties engines, providers of measurement and analytics services that we offer, include the following:
- Registering you as a new customer,
- Processing and delivering your orders.
- Improving our website, applications, products, and services.
- Recommending/advertising products or services which may be of interest to you.
- Complying with our legal obligations, verifying your identity where necessary.
- Detecting fraud.
- You can decide whether or not to accept cookies through your internet browser’s settings, depending on the sophistication of your browser software, most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as allow you to decide on acceptance of each new cookie in a variety of ways. You can also delete all cookies that are already on your computer. If you do this however, you may have to manually adjust some preferences every time you visit a site, and this may cause some services and functionalities to not work and whereas you understand and agree that Finlig shall not be liable for such stoppage of work experienced at any time.
- How We Share Your Personal Data.
- We may need to share your personal data with third parties for the following purposes:
- Sale of products and services: In order to deliver your products and services purchased on our platform from third parties, we may be required to provide your personal data to such third parties.
- Working with third parties service providers: We engage third parties to perform certain functions on our behalf. Example include fulfilling orders for products or services, processing, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service(s).
- Business transfers: As we continue to develop our business, we might sell or may transfer your data together with other business assets.
- Detecting fraud and abuse: We may release your account and other personal data to other companies and organizations or authorized agencies for fraud protection and credit risk reduction and to comply with the law.
- Information Management
- When we share your information with third parties, we require them to agree to use your data in accordance with the terms of this privacy, policy, terms and in accordance with the law.
- We only permit third parties or service providers to process your personal data for specific purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.
- We may transfer your personal data to locations in another country if this is permissible pursuant to applicable laws in your location. In the event of international transfers of your personal data, we shall put in place measures necessary to protect your data, and we shall continue to respect your legal rights pursuant to the terms of this Privacy and applicable laws in Nigeria.
- We may exercise discretion in transferring or sending your data to a third party at your own request, having received notice or instructions under your seal.
- Your Rights
- You have the right to request more information about the Personal Data we hold about you and request a copy of such Personal Data by contacting us through the channel(s) provided hereunder.
- You have the right to request that we delete the Personal Data that we have collected from you. This right is however, subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the service or complete a transaction or other action you had requested. We may also retain same if we are required to do so by law or government authorized agent or a competent court of law. We may also refuse to delete your data if under the circumstances it shall be reasonable for us to so deny such request of deletion. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
- Please note that to exercise the rights described above, you must send us a request that provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data and you must describe your request in sufficient detail to allow us understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a valid request. We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a valid request to verify you and complete your request.
- We will work to respond to your valid request within 45 days of receipt. We will not charge you a fee for making a valid request unless your valid request(s) is excessive, incurs a cost, repetitive, or manifestly unfounded. If we determine that your valid request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
- Data Security
- We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data.
- In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
- We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
- Under certain circumstances, you have right to access, correct, or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails.
- It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the privacy of your account and other personal data that we hold in our records, no security system is impenetrable, and unanticipated system failures or the efforts of malicious actors are an unfortunate reality on the Internet. Therefore, Finlig cannot guarantee that Personal Data during transmission through the internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. Be that as it may, we will continually put measures in place to ensure the safeguard of your data.
- Please note that as represented in our Terms and Conditions, we do not collect or knowingly collect, or solicit Personal Data from children or persons under the age of eighteen (18) years. If you are a child or a person under eighteen (18) years of age, please do not attempt to register for or otherwise use our service or send us any Personal Data. If it comes to our knowledge that we have collected Personal Data from a child or a person under eighteen (18) years, we shall delete that information as quickly as possible. If you believe that a child or a person under (18) years of age may have provided us Personal Data, please contact us through the channels herein provided.